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I typically respond to emails within 24-48 hours on weekdays. Weekend messages may take a bit longer. For urgent issues affecting your ability to use the service, please include "URGENT" in your subject line.
To help me resolve your issue faster, please include:
• What browser and version you're using
• Steps to reproduce the issue
• What you expected to happen vs. what actually happened
• Any error messages you saw
• File format and size if upload-related
Have an idea for how Dummy Reader could be better? I'd love to hear it. While I can't promise to implement every suggestion, I read every request and use them to guide the product roadmap.
Many questions are already answered in our Help Center and FAQ.